Alper ERDEM
Activity overview
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Install remote control
The remote control is used to navigate your screen's menu. It can also be used to change settings. Plug the dongle into one of the two USB ports on the back of the Light&Play or the ESD. The dongle...
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Use the USB mode
Light & Play USB mode allows you to display images, videos, directly from your USB stick.Here are simple steps to follow to set up the USB mode:To reach the HOME menu, you need to click the OK butt...
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Alper ERDEM created an article,
Where can I find the serial number of my device ?
The serial number is crucial information that allows the Vitrinemedia customer service team to analyze and diagnose your device with the problem you are experiencing. It is essential to provide it....
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Check the firmware version
To find the firmware version, please follow the steps below: Return to the Android home menu by pressing "Home" button or "Return" arrow button on your remote controller. Open "Visibble Console" a...
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Choose an automatic launch app
The ESD or the Light&Play can automatically launch an application at each booting.It is required for setting up CMS or any other third party apps.To do that, follow the below steps : Return to the ...
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Factory reset the screen
A factory reset can be executed if significant and recurring problems are observed on VM screens.The procedure takes about 10min and can be done by following the instructions below.HOW TO DO IT ? U...
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Assign to TeamViewer
By default, all the screens (Light&Play and ESD) are linked and assigned to Vitrinemedia. In case the device encounter issues that require resolution, a remote operation may be requested from the T...
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Alper ERDEM created an article,
Change the device time zone / time and date
For the screen time and date, it is managed directly in the Android settings. Return to the Android home menu by pressing "Home" button or "Return" arrow button on your remote controller. Click...
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Verify the internet connection
The internet may be a potential source of issues if you are encountering unexpected behaviour with the display.It is essential to ensure that your internet connection is stable and functioning corr...
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Connect the screen to Wi-Fi network
The internet connection can be connected directly within the "Settings" application on the Android menu. Press the "Home" button or "Return" arrow button and click on "Settings": Click on "Netwo...
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